I wish I could give you a crisp definition of what the word culture, with regard to business, really means. It’s a tricky word that finds its way into most discussions regarding the workplace these days.
Like so many things, it’s hard to describe, but you know it when you see it.
The thing is, every business has a culture. It may be strong or weak, positive or negative, or just plain hard to spot, but it’s like a form of internal brand in a way. It’s the collective impression, habits, language, style, communication and practices of the organization.
Some elements of culture are intentional, some are accidental. Some are rooted deeply in the ethos of an original employee group, some are created out of a lack of any real direction or clarity.
My belief is that a healthy culture is a d culture, one created through d stories, beliefs, purpose, plans, language, outcomes and ownership.
These aren’t little things; these aren’t things that you get right during an annual retreat. These are things molded over time with trust and passion and caring. These are t